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Few of the major market competitors currently working in the healthcare chatbots market are HealthTap, Inc., Anboto, Sensely, Buoy Health, Inc., Infermedica, Babylon, Baidu, Inc., Ada Health GmbH, PACT Care BV, Woebot, GYANT.COM, Inc., Creative Virtual, Your.MD, Synthetix Ltd., Next IT Corp., CX Company, Inbenta Technologies Inc., eGain, Nuance Communications, Inc. and eCreations.
Key Developments in the Market:
- In June, 2018, Bupa entered into a strategic partnership with Babylon to offer artificial intelligence powered health services to its corporate clients. This strategy would help the company to enhance its customer base.
- In July, 2017, Baidu acquired Kitt.ai to provide developers a platform for building chatbots based on NLP and AI technology. This would help in the development of the company and also would expand their customer base,
The global healthcare chatbots market is highly fragmented and the major players have used various strategies such as new product launches, expansions, agreements, joint ventures, partnerships, acquisitions, and others to increase their footprints in this market. The report includes market shares of healthcare chatbots market for global, Europe, North America, Asia Pacific, South America and Middle East & Africa.
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- Rising demand for virtual health assistance is a major factor leading to industry growth
- Constant innovations and technological developments in the industry will act as a major market driver
- Increasing concerns related to data privacy is acting as a major restraint for the market
- Lack of knowledge for chatbot development will also hamper the market demand
Segmentation: Global Healthcare Chatbots Market
- By Component
- By Deployment Model
- On-premise Model
- Cloud-based Model
- By Application
- Diagnosis & medical aid
- Appointment scheduling
- By End User
- Healthcare Providers
- Insurance Companies
- By Geography
- North America
- South Americ
- Middle East and Africa
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